As the director of global guest experience and innovation for the London-based Dorchester Collection, Ms. Brant is responsible to ensure guest and employee experience is aligned with Dorchester Collection’s brand promise ‘Iconic Hotels in Iconic Places’.

Ms. Brant has worked with Dorchester Collection since June 2010, serving first as the quality and productivity manager for The New York Palace to then become area director of quality and productivity for The Beverly Hills Hotel and Hotel Bel-Air; playing a key role during the reopening of Hotel Bel-Air. For the last couple of years, Ana has held the role of director of organisational performance, working alongside each property to ensure operational implementation of all targeted goals.

Prior to joining Dorchester Collection, Ms. Brant began her career with The Ritz-Carlton Hotel Company, serving most recently as area quality analyst at the company’s corporate office from 2009 to mid-2010. Other positions included guest relations and quality manager, and market research analyst, at The Ritz-Carlton, Boston, from 2005 to 2009.

A native of Croatia, Ms. Brant earned both a Bachelor’s of Science Degree/Hotel and Resort Management, and a Master’s of Science Degree/Service Leadership and Innovation, from the Rochester Institute of Technology. She also perused a professional development certification in Strategic Leadership from Cornell University. Ms. Brant application of a four step innovation framework has been published in the American Society of Quality (Systematic Approach for Making Innovation a Core Competency, 2009), and has been taped for speaking engagements at Harvard University Graduate School and the Malcolm Baldrige Awards Recipient Conference. She was also a key speaker at the 2014 Cornell Hospitality Research Summit.

Dorchester Collection is a portfolio of the world’s most foremost luxury hotels in Europe and the United States, each of which reflects the distinctive culture of its destination. By applying its unrivalled experience and capability in owning and operating some of the greatest individual hotels, the company’s mission is to develop an impeccable group of the finest landmark hotels through acquisition as well as management of wholly-owned and part-owned hotels, and to enter into management agreements.

The current portfolio includes the following hotels (in order of them joining the group): The Dorchester, London; The Beverly Hills Hotel, Beverly Hills; Le Meurice, Paris; Hôtel Plaza Athénée, Paris, Hotel Principe di Savoia, Milan; Hotel Bel-Air, Los Angeles; Coworth Park, Ascot, UK; 45 Park Lane, London; Le Richemond, Geneva and Hotel Eden, Rome.