Digital Travel 2015 (past event)
April 27 - 29, 2015
Contact Us: 1.888.482.6012
James Zito
Executive Vice President & Chief Revenue Officer
Chelsea Hotels
Check out the incredible speaker line-up to see who will be joining James.
Download The Latest AgendaDay Two - Tuesday, April 28: The Customer Journey: Preparation, Experience & Building Customer Loyalty
Tuesday, April 4th, 2017
10:55 Panel Session: Ancillary Products: Where Do They Fit In The Customer Journey
• Customers are more open to seeing ancillary products earlier in the process, even though many of these purchases are still made on-site (at airport or hotel front desk)
• Seizing the opportunity to increase ancillary sales during booking
• Effectively executing upsells and cross-sells
• Seizing the opportunity to increase ancillary sales during booking
• Effectively executing upsells and cross-sells